How can we help you?

The Peace of Mind Pack is an optional extra costing €6 per day. It can be added during the booking process or later by email at [email protected], but must be added at least 24 hours before the start of the reservation.

Why does it exist?
Even though the Go Keyless rate includes fully comprehensive insurance with no excess, there are a few situations that no standard car rental insurance typically covers — things like lost or broken keys, incorrect refuelling, flat tyre assistance, or the administrative costs of managing traffic fines. We have seen the frustration of customers who expect "full insurance" to cover absolutely everything, only to discover these gaps when something goes wrong on holiday. We created the Peace of Mind Pack specifically to close those gaps, so you can truly be fully covered and enjoy your trip without worrying about unexpected costs.

It includes:

• Roadside assistance for flat tyres (not included in the standard insurance).
• Fine management fee waiver — the administrative fee for traffic fine processing (currently €35) is waived. Note: the fine itself remains the customer's responsibility.
• Incorrect refuelling coverage — covers engine damage caused by refuelling with the wrong fuel type (but does NOT cover the cost of the missing fuel).
• Lost or broken keys coverage.
• Early return refund — partial refund for early return, provided you notify offUgo at least 24 hours in advance.