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Roadside assistance is included within 100 km from the pick-up point. Beyond that distance, the customer is responsible for the costs.
A charge of €50 applies for misuse of the roadside assistance service, including:
- Lost or broken keys
- Running out of fuel
- Rescue from roads unsuitable for the vehicle
Maintenance and repairs:
- No repairs may be ordered without prior authorisation from the provider.
- If you notice anything unusual, stop the vehicle and contact the provider immediately.
In case of an accident:
- Complete the accident report form and submit a written statement within 24 hours.
- Failure to submit the report within the deadline may result in a minimum charge of €250.
- If the vehicle is disabled, it will be retained until the expert assessment is complete.
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