In some cases, such as with international bank cards or American Express cards, the payment may be declined due to incompatibility with the 3D Secure security system or our payment platform Stripe.com. We recommend checking that your credit card is compatible with these systems and ensuring that all entered information is correct before trying the payment again.
If the problem persists, don’t hesitate to contact us at: bookings@offugo.es
. We’ll be happy to help you.