How can we help you?

1. Arrive at the airport or pick-up location and collect your luggage.
2. Head to the exit of the Arrivals Terminal (or the designated meeting point shown on your check-in page).
3. Walk to the courtesy bus stop — the exact location is shown on your check-in page.
4. Board the shuttle bus.
5. The bus takes you to the provider's parking area (journey typically takes 5–10 minutes depending on traffic).
6. Once there, begin the vehicle pick-up process through your check-in page.

Schedule:

• Available 24 hours a day.
• Frequency: approximately every 20–30 minutes.

Tip: when you arrive at the bus stop, contact the provider using the phone number on your check-in page to confirm the next bus departure.